Suzanne McDonald
Partner, Health & Social Care, Deloitte Ireland
Lisa Brunner
Senior Manager Digital Healthcare, Deloitte
Guided by Deloitte’s purpose to make an impact that matters for our clients, our people, and society, this team supports the health system to use the latest technologies that are transforming of healthcare delivery in Ireland.
This is where the Digital Health & Social Care team at Deloitte Ireland comes in. By aligning innovation with this purpose, the result is better outcomes and an improved quality of life for individuals across the health and social care sector.
Advanced digital technology doesn’t simply have the potential to improve healthcare delivery. It has the power to change the way we plan and manage some of the most complex and pressing challenges, while fundamentally reshaping how patients engage with the health and social care system. For example, AI is playing a fundamental role in making healthcare predictive, personalised and preventive. Generative AI has the game-changing ability to map disease progression and anticipate health and social care events, enhance diagnostics and enable treatments tailored to individual patients. Meanwhile, in research and development, it’s accelerating drug discovery and shortening development cycles.
We recognise the critical balance between driving innovation and maintaining robust governance to build trust and confidence as our clients advance their digital strategies
Using advanced tech to improve outcomes and quality of life
This is where the Health Care team at Deloitte Ireland comes in. We work with our clients to explore the potential of new and emerging technologies and support them to deliver initiatives that will lead to the transformation of healthcare delivery in Ireland. Our teams achieve the objectives of Sláintecare through the delivery of the right care, in the right setting and at the right time. The result: better outcomes and experiences for patients and their carers across the care continuum.
“We’re privileged to partner with a diverse portfolio of public and private healthcare clients who seek out our knowledge and experience,” explains Suzanne McDonald, Partner, Health & Social Care. “By combining deep sectoral knowledge with proven tech capabilities, we work with clients to co-design and deliver comprehensive healthcare solutions.
With the patient to the fore, we understand the importance of safety in everything we do — combining the best of our digital, operational and clinical capabilities.” Additionally, the Deloitte team works with clients to deliver complex programmes aligned with national strategies, spanning critical areas such as mental health, infrastructure, AI, virtual care, acute care, community services and social care.
Making a meaningful impact in health and social care
McDonald admits that, as the digital health landscape shifts, it’s important for the team to stay ahead of the curve. “We recognise the critical balance between driving innovation and maintaining robust governance to build trust and confidence as our clients advance their digital strategies,” she says. “We invest heavily in continuous learning and professional development, including certifications in cutting edge technologies and sector-specific expertise, ensuring we consistently deliver the latest insights and solutions to our clients.”
This means that Deloitte Ireland is always looking for professionals to join the team. “Our strength lies in our unique blend of operational, clinical and technical expertise, reflected in the diverse skillsets of our people,” says McDonald. “We’re particularly interested in professionals with experience in electronic healthcare programmes — whether in clinical workforce planning, change management or programme planning and delivery. With a variety of permanent and contractor opportunities available across all seniority levels, we welcome passionate, collaborative individuals eager to make a meaningful impact in health and social care.
Why the best digital health delivery always has people at its heart
Lisa Brunner, Senior Manager Digital Healthcare, Deloitte, reveals why working in healthcare is fulfilling, and the difference it can make to patients’ lives.
What’s the best thing about working in digital health?
At Deloitte, I work closely with leaders in our health service to identify and utilise technology that improves access, enhances patient experience and fosters better collaboration. What we do directly benefits our community and makes a difference for my family and friends. I’ve been fortunate to work on projects, digital health strategies and programmes that are critical components of the Government’s Sláintecare ambition to transform healthcare delivery in Ireland.
What’s your advice for those interested in a digital healthcare career?
Embrace the technical and human aspects of the industry. Digital health isn’t just about technology. It’s about developing a patient and people-centered approach and solutions that support healthcare professionals, patients and users to improve access to information.
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